Text & SMS Terms and Conditions | Sally Beauty

SMS Terms and Conditions

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Sally Holdings LLC (“Sally Beauty”) is offering a promotional and personalized marketing text program (the “Program”), subject to these SMS Terms and Conditions (the “SMS Terms”). If you do not wish to continue participating in the Program, or no longer agree to these SMS Terms, you can reply “STOP” to any mobile message from Sally Beauty to opt-out of the Program.

By participating in the Program, you also agree to our Terms of Use and Privacy Policy.

  1. Overview of Program

    By entering and submitting enrollment information, including by texting a keyword to a short code, you agree to receive up to 10 automated promotional text alerts (autodialed text messages sent to your phone) from Sally Beauty per month. Regardless of the opt-in method you utilized to join the Program, you agree that these SMS Terms apply to your participation in the Program. Receiving text messages is NOT a condition of purchase or other transaction with Sally Beauty.

    Message frequency will vary. Sally Beauty reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Sally Beauty also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

    Message and data rates may apply, depending on your individual wireless pricing plan, in accordance with your wireless customer agreement. You are confirming that you are the account holder, or are authorized by the account holder, to incur these charges.

    You must be 18 years of age or older to sign up for Sally Beauty promotional text alerts on this phone number and are responsible for any mobile message or data rates incurred.

    No remuneration is implied or offered. News and data delivered are believed to be accurate at the time of delivery. Welcome offer cannot be combined with other promotions or discounts.

    You can unsubscribe at any time by texting “STOP” to 72559 (SALLY). Please note that texting STOP to 72559 will always result in an opt-out confirmation text to be sent to your phone. Such confirmation may also include instructions on how to rejoin receiving the Program's recurring mobile alerts when you unsubscribe. Please allow up to 5 days for confirmation of unsubscribe. Once you receive the opt-out confirmation, you will not receive any additional Sally Beauty promotional text alerts thereafter, unless you explicitly text STOP, HELP, JOIN or other advertised keywords connected to the Program. You agree that you are subject to the SMS Terms, including any modifications thereto then in effect, when you resubscribe to the Program through any of the available options to do so. If you have any questions, text “HELP” to 72559 (SALLY) or contact us by phone at 1-866-234-9442. You can also e-mail us by clicking here.

  2. Supported Carriers

    Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator, and is outside of Sally Beauty's control. Sally Beauty, its service providers and the mobile carriers supported by the Program are not liable for delayed or undelivered messages.

    This service is supported on these carriers as of November 2022:
    AT&T, Verizon Wireless, T-Mobile/Sprint /Metro PCS, CellCom USA, C Spire Wireless, U.S. Cellular, Carolina West Wireless (CWW), Google Voice, ACS/Alaska, Advantage Cellular (DTC Wireless), Aio Wireless/Cricket, Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Cellular Network Partnership (PIONEER), Cellular One of East Central Illinois, Chariton Valley Cellular, Chat Mobility USA, Copper Valley, Coral Wireless (Mobi PCS), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, i Wireless (IOWA Wireless), Illinois Valley Cellular (IV Cellular), Immix (Keystone Wireless), Inland Cellular Telephone Company, Leaco, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, Northwest Missourri Cellular Limited, Panhandle Telecommunications Systems (PTCI), Peoples Wireless, Pine Belt Wireless, Pine Cellular, Revol Wireless USA, RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Texas RSA 3 Ltd (Plateau Wireless), Thumb Cellular, Union Telephone Company (Union Wireless), United Wireless, Viaero Wireless, West Central Wireless (5 Star Wireless).

  3. Disclaimer of Warranties

    YOUR USE OF AND DECISION TO JOIN THE PROGRAM IS ENTIRELY AT YOUR OWN RISK. SALLY BEAUTY MAKES NO REPRESENTATIONS, WARRANTIES OR CONDITIONS ABOUT THE PROGRAM, INCLUDING, WITHOUT LIMITATION, THE OPERATION OF THE PROGRAM OR THE INFORMATION, MATERIALS, GOODS, OR SERVICES APPEARING OR OFFERED THROUGH THE PROGRAM OR WITH RESPECT TO ANY WEBSITES OR SERVICES LINKED FROM THE PROGRAM. THE PROGRAM IS PROVIDED "AS IS", "WITH ALL FAULTS," AND "AS AVAILABLE." WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE DISCLAIM ALL WARRANTIES AND CONDITIONS, EXPRESS, STATUTORY, OR IMPLIED, INCLUDING BUT NOT LIMITED TO (I) THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, TITLE, QUIET ENJOYMENT, NO LIENS, AND NO ENCUMBRANCES; (II) THE WARRANTIES AGAINST INFRINGEMENT, MISAPPROPRIATION, OR VIOLATION OF ANY INTELLECTUAL PROPERTY OR PROPRIETARY RIGHTS OF ANY PERSON OR ENTITY; (III) WARRANTIES ARISING THROUGH COURSE OF DEALING OR USAGE IN TRADE; AND (IV) THE WARRANTIES RELATING TO THE ACCURACY, RELIABILITY, CORRECTNESS, OR COMPLETENESS OF DATA OR CONTENT MADE AVAILABLE THROUGH THE PROGRAM OR OTHERWISE BY SALLY BEAUTY. FURTHER, THERE IS NO WARRANTY THAT THE PROGRAM WILL MEET YOUR NEEDS OR REQUIREMENTS OR THE NEEDS OR REQUIREMENTS OF ANY OTHER PERSON OR ENTITY OR THE NEEDS OR REQUIREMENTS SET FORTH IN ANY DOCUMENTATION. WE MAKE NO WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY, OR IMPLIED, THAT THE PROGRAM, INCLUDING, WITHOUT LIMITATION, THE CONTENT, FUNCTIONS, OR MATERIALS SENT TO YOU AS PART OF THE PROGRAM, WILL BE TIMELY, SECURE, ACCURATE, ERROR-FREE, COMPLETE, UP-TO-DATE, FREE OF VIRUSES, OR UNINTERRUPTED. SALLY BEAUTY EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS, WARRANTIES, CONDITIONS, AND LIABILITIES IN CONNECTION WITH ANY USER CONTENT OR SALLY BEAUTY CONTENT. NO INFORMATION MADE AVAILABLE BY OR ON BEHALF OF SALLY BEAUTY SHALL CREATE ANY WARRANTY OR CONDITION. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED OR STATUTORY WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

  4. Limitation of Liability

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SALLY BEAUTY, ITS AFFILIATES, OR ANY PARTY INVOLVED IN OPERATING, CREATING, PRODUCING, OR DELIVERING THE SERVICES (THE “SALLY BEAUTY PARTIES”) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES OR LOST PROFITS ARISING OUT OF THE SMS TERMS OR YOUR ACCESS, USE, MISUSE, OR INABILITY TO USE OR ACCESS THE PROGRAM, INCLUDING WITHOUT LIMITATION ANY SALLY BEAUTY CONTENT OR USER CONTENT, OR ANY SITES LINKED FROM THE PROGRAM, HOWEVER CAUSED, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF SALLY BEAUTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, LINE OR SYSTEM FAILURE, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR DEVICE, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE PROGRAM OR TO YOUR DOWNLOADING OF ANY CONTENT THROUGH IT OR ON ANY WEBSITE LINKED TO IT. UNDER NO CIRCUMSTANCES WILL THE TOTAL AGGREGATE AMOUNT THAT THE SALLY BEAUTY PARTIES ARE LIABLE TO YOU EXCEED $100. THE FOREGOING CAP ON LIABILITY SHALL NOT APPLY TO RESIDENTS OF THE STATE OF NEW JERSEY. THE LAWS OF SOME OTHER STATES DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE LIMITATIONS SET FORTH IN THIS SUBSECTION MAY NOT APPLY TO YOU AND YOU MIGHT HAVE OTHER RIGHTS.

  5. Miscellaneous

    The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of these SMS Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these SMS Terms will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to these SMS Terms unless explicitly stated otherwise in writing. Sally Beauty reserves the right to change these SMS Terms from time to time. Any updates to these SMS Terms shall be communicated to you.

    You acknowledge your responsibility to review these SMS Terms from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept these SMS Terms, as modified.