General Information

Online Orders

Order Status
My Order History
Payment Information
Phone & Catalog Orders

Shopping Information

Sally Stores

Shipping Information

Returns & Exchanges

Warranty Information

My Account

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Online Orders

Order Status

To view the status of a recently placed order, please sign in and proceed to the 'manage account page', then click on the link under 'Order History'. If you are currently signed in, you can click here to view and track your orders.  If you placed an order without creating or signing into your account, you will be unable to view your order status.




My Order History

If you created or signed into your account while placing your orders, you will be able to view them in the 'order history' section of the 'manage account page'.  Your history contains all orders placed within the last 12 months.   If you placed an order without creating or signing into your account, it will not be included in your order history.

To view your order history, please sign in and proceed to the 'manage account page', then click on the link under  'Order History'. If you are currently signed in, you can click here to view and track your orders.




Payment Information

SallyBeauty.com accepts American Express, Discover, MasterCard and Visa.




Phone & Catalog Orders

No phone or catalog orders are currently accepted.  However, some of our stores provide telesales service for their professional salon customers. If you are a salon professional, please contact your local Sally Beauty Supply for more information.