Your Privacy Choices — California, Virginia, Colorado, Connecticut, and Utah

Last Updated: December 12, 2023

This is a web site, internet service, or mobile application (“Site”) operated by Sally Beauty Supply LLC. Please also read our Privacy Policy.

You, or an authorized agent on your behalf, have the right to make requests regarding your personal information. These rights vary depending on where you reside, requiring our response in California, Virginia, Colorado, Connecticut, and Utah only at this time, except as noted below. A description and method(s) to submit each type are detailed below.

Right to Opt Out of Sale/Sharing

Opt out of the sale or sharing of your personal information or targeted advertising, where “sale” means providing your personal information to a third party for monetary or other valuable consideration, and “share” means providing your personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.

Two Steps to Opt Out of Sale/Sharing:

1. Scroll to the bottom of this page, click Cookie Settings in the footer, and turn off cookies;
   OR
   Enable the Global Privacy Control signal available in certain browsers and extensions, and we will treat that signal as a valid opt-out request;

AND

2. Click here;
   OR
   Call 833-505-0472

Step 1: This action is limited to the device and web browser you are using because the methods detailed above correspond to your device or browser ID. It stops the automatic collection of information that may be sold or shared. If you use another device or browser, you need to opt out on each device and browser.

Step 2: This request will be connected to your customer file, and it corresponds to you, as opposed to a device or browser.

Note to VA, CO, and CT consumers: We do not provide a right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, as we don’t engage in such profiling.

Right to Delete

Delete personal information we’ve collected about you.

If you ask us to delete your personal information, we may not be able to honor that request to the extent the information is required to process your payments or returns; fulfill your order; or comply with tax, audit, legal, or regulatory requirements.

Deleting your information will cancel membership in Sally Beauty Rewards, and you will lose all outstanding points, reward coupons, and status. You can find more information here

To submit a Right to Delete request:

Click here; or

Call 833-505-0472

Right to Correct

Correct inaccurate personal information we maintain about you.

If you maintain a website login with us, you can correct much of your basic information yourself, without waiting for us. To make corrections yourself, click here, log in, and make your changes.

If you don’t have a website login or self-service doesn’t meet your needs, you can submit a request by:
Clicking here; or
Calling 833-505-0472

Right to Know, Access, and Portability

• That we’re processing your personal information and access the same;
• What categories and/or specific pieces of personal information we have about you;
• The categories of sources we from which we collected it; and
• Our business purpose for collecting, selling, or sharing it, including what categories of third parties we disclose it to.

We respond to all such requests in a portable format.

To submit a Right to Know request:

Click here; or

Call 833-505-0472

Right to Limit – CA residents only

The right to limit the use or disclosure of your sensitive personal information.

To submit a Right to Limit request:
Click here; or
Call 833-505-0472

Authorized Agents

If you are an authorized agent, you must provide documentation (e.g. signed permission, power of attorney) showing you are authorized by the consumer, to act on the consumer’s behalf.

1. We may also require the consumer to verify their own identity directly with us and directly confirm to us that they provided the authorized agent permission to submit the request.
2. #1 does not apply if a consumer has provided the authorized agent with a power of attorney, consistent with applicable state law.

If you submit your request online, such documentation can be uploaded with the request. For security and legal reasons, we will reject requests that require us to access third-party websites or services.

Because opt-out requests for sales or sharing made through cookies and related technology must be performed from each browser that is used to access our Site, the consumer may arrange for the agent to use the consumer’s browser to make such requests. We are not responsible for the security risks of this or any other arrangements that a consumer may have with an agent. For clarity, this is not permission for any user to share their login credentials with an agent or any third party. Such sharing is a violation of our Terms of Use and is not required for an agent to make requests under these Privacy Choices.

Verification

When you submit a request, you will receive an email asking you to confirm your email. If you do not confirm your email, we may not be able to complete your request. If you request specific pieces of personal information we have about you, or deletion or correction of your information, we reserve the right to take additional steps to verify your identity before responding. We will contact you through the method you submitted the request.

Appeals

If you live in California, Virginia, Colorado, Connecticut, or Utah, and we decline to fulfill one of the requests above, we’ll provide you instructions on how to appeal in such denial. You can also call us at 833-505-0472 to appeal.

Discrimination

We will not discriminate against you for exercising any of your rights described herein.