manufacturer's warranties

You can return products to Sally Beauty Supply Store locations up to 60 days from the date of purchase.  After 60 days, please contact the manufacturer for warranty information.  View manufacturer contact information.

Protection Periods First 60 Days Day 61 - 1st Year Day 366 - 2nd Year

items eligible for extended warranty

Any product purchased at Sally Beauty Supply with a selling price of $14 or more that can be plugged in, runs on batteries or is mechanical, including:

  • Styling Appliances
  • Clippers and Trimmers
  • Paraffin Spas
  • Wax Warmers
  • Lighted Mirrors
  • Electric Shavers
  • Epilators/Electrolysis

Please read the extended protection plan terms and conditions.

how to purchase an extended warranty

The Extended Protection Plan can be purchased at Sally Beauty Supply store locations and along with the covered item. Select the purchase price of the item you wish to protect, add it to your cart, and proceed to checkout. 

register your extended warranty

Register your extended warranty by visiting or calling 1-866-529-9889.

claiming extended warranty benefits

After the manufacturer's original warranty has expired, you may claim your extended warranty benefits if your product stops working.  To process your claim, you must have your receipt. Visit or call 1-866-529-9889.

Please read the extended protection plan terms and conditions.