Customer Ratings/Reviews Terms of Use

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Sally Beauty. To the extent of any conflict between Sally Beauty Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the Customer Ratings and Review service.

By submitting any content to Sally Beauty, you represent and warrant that:
  • You are the sole author and the owner of the intellectual property rights thereto
  • All "moral rights" that you may have in such content have been voluntarily waived by you
  • All content that you post is accurate
  • You are at least 13 years old; and that use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content that is known by you to be false, inaccurate or misleading; that infringes any third party’s copyright, patent, trade secret or other proprietary rights or rights of publicity or privacy; that violates any law, statute, ordinance or regulation (including but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising); that is, or may reasonably be considered to be defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation; for which you were compensated; that includes any information that references other websites, addresses, e-mail addresses, contact information or phone numbers; or that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Sally Beauty (and its officers, directors, agents, subsidiaries, joint ventures, employees and third party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys’ fees, arising out of breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Sally Beauty a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Sally Beauty’s sole discretion. Sally Beauty reserves the right to change, condense or delete any content on Sally Beauty’s website that Sally Beauty deems, in its sole discretion to violate the content guidelines or any other provision of these Terms of Use. Sally Beauty does not guarantee that you will have any recourse through the Sally Beauty to edit or delete any content you have submitted.

Ratings and reviews are generally posted within two to four business days. Sally Beauty reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Sally Beauty, are responsible for the contents of you submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Sally Beauty, its agents, subsidiaries, partners or third party service providers and their respective directors, officers and employees.

By submitting your e-mail address in connection with your rating and review, you agree that Sally Beauty and its third party service providers may use your e-mail to: Contact you about the status of your review and other administrative purposes.

Review Guidelines

When writing your review, please follow these guidelines:
  • Focus on the product and your individual experience using it
  • Provide details why you liked or disliked the product
  • All submitted reviews are subject to the terms set forth in our Terms of Use
  • We reserve the right to not post your review if it contains any of the following types of content or violates other guidelines:
  • Obscenities, discriminatory language, or other language not suitable for a public forum
  • Advertisements, "spam" content, or references to other products, offers or Web sites
  • E-mail addresses, URLs, phone numbers, physical addresses or other forms of contact information
  • Critical or spiteful comments about other reviews posted on the page or their authors

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly. It may take up to 72 hours for your review to appear.